General sales conditions of REBOLI s.r.o.
1. General information
The REBOLI s.r.o. Company, Company ID number: 47 180 129, established in: Muškátová 12, 040 11 Košice, operation Bačíkova 3, 040 01 Košice, registered in Košice trade register, in Section: Sro, File No.: 32492/V-Zbl/V (hereinafter referred to as the „Company“) providing language learning services. These conditions govern the contractual relationship between the Language school and the student of the language courses and are binding on the parties involved.
2. Language course application form
The contractual relationship between the company and the student arises on the basis of the signature of written application forwarded to the Company or on the basis of filled on-line application through website http://www.reboli.sk, or order. The student declares his agreement with above general Terms and Conditions by sending or submitting the application form. It is obligatory for the students to register for the language course and the Company is eligible for a language course fee from that moment. The student can withdraw from the contract not later than 7 working days before the start of the language course, in written form. Withdrawal from the contract is described in point 4 (Cancellation of condition).
The application for GZ international exam shall be filled according to the applicable deadlines for that year and is valid along with payment of the fee for the appropriate test no later than the date of delay for the receipt of applications.
The language courses fee is given by the Company's current price list. The course fee can be paid by bank transfer to the Company's account. Maturity of course fee is within three working days before the start of the language course. In the event of payment for a language course by instalments, the maturity of the first instalment of 80% of the total language course price is within three days before the start of the language course. The maturity of the second instalment within 30 days before the start of the language course. The Language School account number is 292 88 95 728/1100, the variable symbol is set out in payment instructions received by the student on the basis of a signed or sent application to the language course. Contractual sanction for delay: If the student is finance delayed in fulfilling his obligations with regard to the order, the Company may apply a penalty of 0.1% of the amount due for each day of delay. The contractual sanction is also applied to the possibility of payment for a language course by instalments. In the case where the Company due to the student's delay in paying the course fee (7) withdraws from the contract, the student shall be required to reimburse the penalty of full language course fee within three day of withdrawal.
4. Cancellation of the condition
In the event a student cancel his contractual relationship before the start of the language course, such resignation for the Company is effective only after receiving a written notice (by e-mail to the address of the school or by letter to the address of the Company). If the date of the receipt of the written notice is after the registration deadline, the cancellation of fee is 10% of the total language course price within 7 days before the start of the course. If the written notice is received within three working days before the start of the language course, the Company is eligible for a cancellation fee of 25% of the total language course price. If the date of the receipt of the written notice is to the day of the start of the language course, the Company is eligible for a cancellation fee of 100% of the total price of the language course shown on the invoice. Withdrawing from the course or interruption of studies for any reason, the student is not eligible for the course fees refund. The Company may offer the student a substitute group at the same level of knowledge, in duly justified case (long-term illness documented by a medical certificate). A workload change or school timetable change shall not be considered a reasonable case. The Company reserves the right to change the language courses published on its official website http://www.reboli.sk or promoted by other promotional activities. The following changes have been considered: the cancellation of the language course or its parts, or any other organizational change (curriculum change, modifications concerning the lesson´s time and place, the classroom changes, modifications concerning the teaching material, the lesson cancellation, etc.). Where such changes occur, the student shall be informed immediately by e-mail, phone or text message. In the unlikely event, the course or its parts are cancelled by the Company, unless the Company offers the student an adequate substitute group providing the same level of knowledge, the student is eligible for a refund of the portion of the language course fee. In the event of a refund the student the part or the entire amount of the course fee, such sums shall be credited to the client´s account within 30 days in response to client demand.
5. Missed lessons
The Company does not provide any financial compensation for the absent student from the lesson. In the justified case (absent on presentation of a medical certificate), the student may be offered the option of replacing missed classes in another group at the same level, if any. The Company may offer the student a substitute group at the same level of knowledge, in duly justified case (absence due to a long-term illness documented by a medical certificate).
6. Individual lessons
The lessons are cancelled 24 hours in advance until 8pm. It is necessary to finish the individual lessons before the end of the semester when the last lesson is scheduled.
7. The course completion certificate and final examination
The student shall obtain certificate of his attendance on the language course if he passes the final examination with a minimum grade of 60 %. The course completion certificate shall be issued only on written application from the student.
8. International exam cancellation
Students are expected to cancel the international exam within 3 weeks before the start of the written part while the school retains 10% of the price as a processing fee. The examination fee can be refunded within 14 days prior to the written exam; the REBOLI Language School shall retain €30 of the exam fee. No refund is given for cancellations made on the day of the exam. An examination may only be rescheduled for once within 14 days prior to the written exam; after that period the exam may be cancelled only on the basis of a medical certificate.
9. Withdrawal from the contract
The Company may withdraw from the contract due to filling capacity of the language course. The Company reserves the right to withdraw from the contract concluded with the student and cancel student´s participation in the course provided that the student endangers property and the health of the other participants of the course or teachers and other language school staff with his conduct or seriously undermines the functioning of the course. The company shall be entitled to withdraw from the contract even where the student fails to pay the course fees before the fee payment deadline. In the case of any complaints from the student, it is necessary to contact immediately the person responsible for management of the School in written form or send a complaint letter to the address of the Company within 10 working days from the date of taking the lesson. Every lesson is considered the tuition. Any claims based on the liability for the mistakes shall be extinguished, if they are applied late.
10. Changes in the conditions
Any changes to these Terms and Conditions shall be implemented in written form with the agreement of both parties.
11. Protection of personal data
By signing the application form, the student shall agree to his personal data contained in the application being processed by the Company. Any personal data shall be processed for the sole purpose of fulfilling the contractual obligations arising from the agreement and marketing purposes of the Company. Personal data processed for the specific purpose shall not be kept for longer than is necessary for that purpose for which they were processed. Your consent to the processing of these data may be withdrawn by the student at any time upon written request. Your consent to the processing of these data may be withdrawn by the student at any time upon written request. The student may at any time withdraw his consent to data processing by sending a written request. This is without prejudice to the Company's right to process such data to the extent necessary to fulfil the contractual obligations of the contract and / or to exercise its rights under the contract and the relationships arising therefrom. The Company declares that all data provided to students shall be collected and further processed solely for the service purposes within the Company and undertakes to handle them solely in accordance with the provisions of the Data Protection Act. The student expressly acknowledges that any materials provided to him by the Company are the subject matter protected by intellectual property rights. To this end, the student expressly undertakes to refrain from any action that would have the effect of prejudicing these rights without the prior consent of the entitled person.
The company does not take any responsibility for the student´s failure to achieve the specific language objectives related to the language course. The company is not responsible for the cancellation of language courses due to force majeure.
13. Specific provisions
The student undertakes that without the explicit consent of the Company, he will not contact the lecturer, particularly as regards the delivery of any services related to the subject matter of the Company's business. The student further undertakes not to negotiate with the lecturer on matters relating to the trading conditions for the provision of language courses. In case of infringement of the obligations arising from this article, the student shall be required to pay a contractual penalty of EUR 500 to the Company for each individual violation, even if the tuition is not properly completed.
Reboli is not responsible for children outside the specified course time. Children aged 7-10 years may not leave the school premises without the permission of the school authorities. The parent or other person authorized by the parent may pick the child up immediately after the course ends.
Reboli is not responsible for children outside the designated times of their course. Pupils aged 11-17 can only leave the building after the end of the course if the parent expressed his agreement in the application.
Students aged 16-17 may only attend the adult course with the written consent of the parent.
14. Final Provisions
The Company reserves the right to unilaterally alter these general terms and conditions as well as the language course fee posted on the Company´s website http://www.reboli.sk, for example, in the event of a reduction in the certain number of pupils from the 7-8 group of applicants to 4-6 or from three to two or one participant in the case of the individual forms of course preparation.